Why buy Travel Insurance?

24 hours a day, seven days a week.

Hélène Garneau-Godbout

« At 4 a.m. your team was in place, calm and smiling. As we all left the hospital at about 5:30, the team exhibited confidence and reassurance.  »

 

 

24 hours a day, seven days a week means just that to the CanAssistance Team. No matter where, when or what time of year our dedicated team is committed to service ; one of our valued customers can attest to their service after her Christmas vacation with her mother was abruptly interrupted. The following is an excerpt from her kind letter of thanks.

« ... We contacted your company on the night of December 24, as my mother was undergoing an emergency surgical procedure following a fall in a restaurant in Puerto Vallarta. After a warm reception and many hours of telephone discussions between your representatives (even in Spanish!), the surgeon and myself, it was agreed that my mother should be sent home by air ambulance on December 26. The medical team (a doctor, nurse and anesthetist) arrived on December 25 at about 9:30 p.m. They took the time to study the file carefully so that they could transport my mother with a minimum of risk. … At 4 a.m. your team was in place, calm and smiling. As we all left the hospital at about 5:30, the team exhibited confidence and reassurance, both with my mother and with me. The Mexican surgeon, with us from the beginning of the complications until my mother left, told us she had never seen such a complete and experienced team as yours. … We greatly appreciated both the excellent service of your team and their reassurance.


Thank you from the bottom of my heart.»

Hélène Garneau-Godbout