Assistance Program

Consulting Services

One number, a thousand answers : 1 888 594-8161

Health Information

Do you have health concerns ? An upcoming hospital stay ?
Are you looking for more information about an upcoming medical exam ?
The Assistance Program makes your life easier.

A registered nurse at the end of the line

Our team of registered and experienced nurses will listen to your questions and provide
the right advice and guidance on what to do and where to go for health and social services. Detailed information and reassuring answers for you and your family, Monday to Friday, 8:30 a.m. to 5 p.m.

Health referrals that make a difference

The Assistance Program helps you navigate the Quebec health care system. Let us guide
you to the appropriate professional service : specialized transportation, 24-hour clinics,
medical supplies and accessories; we have the contact information you need.
Service offered Monday to Friday, 8:30 a.m. to 5 p.m.

Practical and efficient appointment assistance

Tell our agents about your situation and they can find the best solution, making as many arrangements as possible on your behalf. Once we have gathered the appropriate details,
we'll share the information so you can make the best possible choices.
Service offered Monday to Friday, 8:30 a.m. to 5 p.m.

Thoughtful guidance in planning home care services

The Assistance Program takes care of you after hospitalization. We will find the home care service that matches your condition and direct you to the best specialized agencies, so that you can focus on getting better. Service offered Monday to Friday, 8:30 a.m. to 5 p.m.

Legal Information
Knowing your rights can be simple

Everyone eventually needs to know his or her legal rights.
Our service partner Centre de Consultation Juridique (CCJ) offers courteous, confidential
and experienced legal accompaniment by seasoned and accomplished lawyers.

A few examples

"A family member is seriously ill and I have to manage his estate. What are my resources ? What if I make a mistake ? Will I be reliable ?"

"A competitor just proposed we work together. What rules do we need to follow ?"

"My landlord insists that I pay immediately for the leasehold improvements he just made
to my apartment. Does he have the right to do this ?"

Legal Information

From Monday to Thursday between 9 a.m. and 5 p.m. and Friday between 9 a.m. and 4 p.m., take advantage of the Assistance Program's unlimited telephone consultations with a lawyer. We can handle all legal questions involving:

  • Administrative law
  • Labour law
  • Matrimony law
  • Civil law
  • Corporate law
  • Litigation
  • Tenant rights
  • Family law
  • Mediation

Free legal consultation

If necessary, you can then consult a CCJ lawyer in person for up to 30 minutes
at any of 40 accredited law firms in Quebec and even in Florida.

To obtain the address and phone number of an accredited law firm near you,
please call the Centre de Consultation Juridique toll-free at 1 888-594-8161